from the beginning of September (it hasn’t been acquired yet). I experienced 23 loans between 2007 and 2010, having to pay simply over ВЈ8000 interest. Every loan I refinanced at half the total amount. At points I had 2/3loans in the past. During this time period I became a stay in the home moms and dad child that is receiving credits and son or daughter advantage. This week we received a response that is final state that every loans had been affordable when I had earnings of ВЈ450 each week having a disposable Of ВЈ325. This can be untrue and I also sent in evidence of earnings to exhibit that I really had earnings of ВЈ95 per increasing to ВЈ200 in 2010/11 week. I asked for evidence of the earnings that they had utilized however they are refusing to produce it. We asked for somebody else to check out my claim best online title loans in Hawaii but I became told that We had finalized the types consequently don’t have a claim.
could i insist that my claim is looked over by another handler?
Sara (Financial Obligation Camel) says
Simply deliver this to your Ombudsman now. I believe you may be simply wasting your time and time looking to get them to again look at it.
Thank you for your answer. We delivered it towards the ombudsman at the beginning of September but we have actuallyn’t heard such a thing from their store, I’m not yes the length of time it will take to know straight back.
Julie Berry claims
For what it is worth every penny took the ombudsman four months for you to definitely select my case up, plus it’s simply finishing now, getting my cheque within the next 2 weeks to ensure can provide a sense of the sort of time scale at this time, or timescale for me at the very least anyhow.
Brilliant, many thanks
Finally some very good news, Morses have agreed with FOS and my cheque should always be beside me within four weeks. Just require Provident to manage to get thier hands away now as my due date passed weeks hence. Many thanks to any or all on right here for the information. Best of luck along with your claims, it is worth the wait that is long.
Hi, just how long will be the fos using to choose instances up right now? We have a full instance with morses and loans in the home, both have actually guide figures but simply wondered what time scales you will find? Thank you
Hi all. Approaching the due date of 2 months this for the 8 weeks from complaint start with Provident friday.
we received a duplicate of all of the my loans on October 9th and throughout the couple that is last of have attempted to contact both Neil and my assigned handler April with no reaction. We have needed a change and once more nothing. In the phone they claimed they’ve been working through a backlog of complaints in date purchase (this if you ask me claims every problem is dealing with FOS phase and costing them ВЈ550 everytime maybe not just a great business design to manage complaints) Has anyone had the opportunity to have such a thing done in the 2 months? I’m a reasonable guy and desired to cope with Provident straight and happy to simply just take a fair offer it just seems impossible to give them the chance I feel is fair and just from them but.
Sara (Financial Obligation Camel) says
Anecdotally they’ve HUGE volumes of complaints and have nown’t staffed up to manage them. We suggest you send to FOS at 8 months as provident in many cases are making really bad provides, therefore better to grab yourself into the FOS queue.
